Exclusive Insights: Short Term Rental Industry Secrets with Stephanie Figueros

27 Oct 2023 · 65 min
1:04:37

In this episode of The New and Experienced Investor Podcast, hosts Alex Barnett and Joe Homs interview short‑term‑rental (STR) investor and realtor Stephanie Figueros. The conversation moves from high‑level STR strategies—rental‑arbitrage, themed properties, platform selection, underwriting, and market opportunities—to granular operational tactics for guest satisfaction and crisis handling. Stephanie shares concrete examples of how she uses Instacart‑delivered candy and water to soften guest inconveniences, recounts a memorable “horror story” where a child shattered a glass door at a 9‑bedroom Florida property, and explains the rapid, collaborative response with her cleaner to manage repairs, communication, and refunds. The dialogue highlights the importance of over‑communication, building strong relationships with cleaning staff, and maintaining transparency with incoming guests. Stephanie also promotes her personal brand and community resources, listing her social‑media handles, virtual‑assistant company (Bravo Virtual Assistants), and the STR networking group NestEgg Nation. Upcoming events—including a November in‑person meetup in downtown LA, a San Diego conference, and an October 30th networking event featuring a fractional‑flipping presentation—are announced. The hosts endorse Stephanie as a go‑to connector for STR, hotel, real‑estate, and SDR needs, underscoring her extensive network within the industry.

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