A five-step problem-solving process: define your goals, list obstacles, diagnose root causes, design a strategy to fix them, then implement it consistently. The speaker stresses that you miss all the shots you don't take.
Chapters
Step 1 is know your goals, um, know what you're going after. Um, you could have almost anything you want, but you can't have everything you want, and so you have to prioritize and you move in that direction. On the way to your goals, you're going to encounter your problems and your obstacles. So identifying— now, Step 2 is understanding your problems and your obstacles, identify them. Step 3 is to diagnose them to get at the root cause of the problem. Then you go to Step 4, which is to design a way to get around them. After you have that design, you implement that design, so you have to follow through and do it, and that will then produce its new results, which should be better results. And what's that saying? You miss all the shots you don't take. Same concept here.