Asking A Client If She Smokes Or Not
16 Mar 2026 · 0 min

0:00
Insurance agent John calls Brenda to verify details for a policy application. Brenda confirms she's a smoker and has been since age 13. She's 68 and hasn't quit.

Insurance agent John calls Brenda to verify details for a policy application. Brenda confirms she's a smoker and has been since age 13. She's 68 and hasn't quit.
Yeah.
What's up, Brenda? It's John. How are you?
Okay.
Good. I'm calling you back. You had just sent me that request a little while ago about an insurance policy. I got to verify a couple of pieces of info, if that's okay.
Yes.
All right. Are you a smoker or no?
Yeah.
I got your date of birth down.
Yes.
Okay. Got it. And how old does that make you? I'm terrible with math. 68. 68. All right.
And I've been smoking since I was 13.
No kidding. You're not a quitter, are you?
No.

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