A speaker argues that average agents quit, then lays out three standards that separate high performers: be coachable, do what you promise, and communicate fast when you can't. He uses a pool story to show why consistency and honesty matter.
Chapters
What's the average agent do? They quit. Do you want to be average? No, I hate that question. That's my answer to it. The average agent quits. Is that what you want? No. Okay, so for me, I need coachable, do the shit you say you're gonna do. Those are my two. I had a third to be nice, and I say, if you can't do two, communicate with me. Coachable, do what you say you're gonna do. So now I can tie anything to coachable. I throw the ball in the pool, you're like, I don't really want to get wet. I'm like, you said you'd be coachable. Did you change your mind? You said you'd dial at 7 AM. Did you change your mind? Coachable. Remember that part? I can always come back to, hey, remember when we talked about this? Yo, if I throw the ball in the pool, will you go get it? Yep. It's cold out, bro. I mean, you did say you'd do it. If you don't want to do it, let me know. I'll find someone to go get it.