John Wetmore coaches insurance agents on client selection and boundaries. He warns against over-accommodating prospects who don't respect your time, argues no-shows waste resources and hurt your pipeline, and says agents who set strict appointment rules close more deals.
Chapters
You gotta be willing to pass on people. You know what I'm saying? A lot of people run into that. Anybody else running in-home stuff here? There's mostly— so a lot of people will run into, and me too when I was new, I'd be like, hey, I can come out on Tuesday AM, blah, blah, blah. And they're like, how about this afternoon? And I'd be like, okay. And I'd stop dialing. I'd run out to their house, right? And they'd no-show me or I'd get— we've all done it, which means what? I lost out on all these other possibilities for appointments because I dropped everything for this one person, which I put them in full control from the rip. So what do you think happens when I'm in the house? Who's in control? They are. What are my chances of of making a sale in that situation is really low.