A manager blames agents for poor performance, but the speaker says trainers must own the results. He describes how his own mistakes—like letting agents believe they could scale fast without support—created unrealistic expectations and failed them.
All right, so I want to be really good at all the crap I deal with in a home. I address up front. You ask more questions and you dig deeper and you're assumptive and trial closes and all that stuff is so you don't get crap over here. Same thing. Now, how did you learn all the stuff up here to say? Lots of appointments, feedback, training, coaching. How's he gonna learn? How you gonna learn this side? Same thing, dude. It's no different, right? So the mistakes you're making now, if you blame the agent, you'll never get better at it. I agree, it's A lot of times their fault. I see what you're saying. But if it's their fault, I remove myself from being able to help fix it. So I choose to look at it and go, what did John do wrong that had him believe he can have crazy success without calling for help? Where did I mess up? What did I do that had him believe he can kill it on 12 appointments a week, right? What did I do wrong that makes him think he can be successful buying leads every 3 weeks? What did I do wrong here to have her think she can scale the snot out of a company taking people in the field? I look at what I did wrong to have her believe that.
How YOU Can Make $15,000 Per Week from ANYWHERE ft. Keenan Stockling Jr | Ep112
