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In this monologue, the speaker uses a baseball batting‑average analogy to illustrate how most people perform well below perfection—getting a hit roughly 30% of the time in a 100‑at‑bat scenario. He argues that missing the majority of attempts is normal and that the key to success is to treat each miss as a learning moment and immediately move to the next play. The speaker extends this principle to sales, comparing 100 appointments to 100 at‑bats and noting that closing 30% (the industry’s “great” rate) should be accepted as realistic. He criticizes a culture within his industry that pretends failures don’t exist, urging listeners to acknowledge the 70% miss rate, accept it, and focus on the next opportunity rather than dwelling on past errors.

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