John Wetmore explains when an insurance agent should hire staff. Track every task for a week to find what you can delegate, then gradually hand those off to someone like an assistant. Don't expect staff to build the business if you're not doing it yourself.
Chapters
Some people wonder if it's time to hire staff. That's a question I get a lot, like, when should I do it? And the thing I always try to help people understand is, like, think about whatever you might have to pay a staff full-time to work for you, you know, basic entry-level assistant, $600,000, $700,000, $800,000, $900,000 a week max, whatever the number is. And you go, think of all the things that you do today administrative duties. One of the best exercises I do when I give to people is, like, the notepad in your phone. If you spend the next week and literally just write down in your notepad all the stuff you did relative to the business. I call carriers to get this, I print leads, I order leads, I sort leads, I post job ads, I print resumes, I call resume, whatever it is, all the little things you do throughout the week. I just put all that stuff in a notepad and that became Amanda's job duties. And little by little, I just started giving her those pieces and I was able to train her because I did them all. You know, I, I, I, I talk to a lot of people and, you know, they want to train their staff on how to recruit, but they don't recruit. I'm like, that's gonna be really difficult. If you're expecting your staff to like build your agency for you, it's gonna be a long bumpy ride.