Sean Kouplen (CEO of Regent Bank)
31 Aug 2022 · 49 min
Podcast interview (Jordan Raynor with Sean Kouplen, CEO of Regent/Region Bank) about integrating Christian faith into business. Sean describes a bank purpose change to "show God's love to our employees, clients, and communities," and practical implementations: daily devotional calls (8:17–8:30), a voluntary employee prayer team (~25 members), faith-in-business events, and a mandated relational-leadership practice requiring managers to spend 30 minutes weekly in non-work one-on-ones with each direct report. Outcomes Sean cites include rapid organic growth (from $72M to ~$1B in assets; averaging ~34% annual growth), near-zero turnover, higher culture scores, and multiple employee decisions to follow Christ (Sean estimates about six–seven conversions he knows of, ~10 total he’s aware of). The episode opens with a promotional pre-roll for Jordan's book Five Mere Christians (pre-order incentives and money-back guarantee) and closes with book recommendations and practical takeaways.
Chapters
Today's episode will begin in three minutes. But first I want to tell you about something crazy I'm doing for my new book, five Mere Christians. I've never seen an author do this before, but I'm giving a money back guarantee on this book. I'm so confident you're gonna love this book that if I'm wrong, if you pre order the book, you don't love it, I'm gonna send you a $20Amazon gift card as a money back guarantee. Why? Two reasons. One, this is a different book for me, right. I know this is a very different biography. What is Jordan Rayner doing? And I know it's risky, so I'm going to de risk it for you. Because listen, in my other books, Redeeming youg Time, the Sacredness of Secular Work, Master of One, etc, etc, I am telling you and me how we can glorify God in our work, but in five Mere Christians, I'm doing something very different. I'm showing you what that looks like practically through these unforgettable life stories of five Mere Christians from history. These are the top men and women that I would love to have on this podcast today if, you know, they weren't dead, right? So that's the first reason this is a risk and I'm gonna de risk.
This book for you.
Here's the second reason. I'm just confident you're gonna love this book. My friend Mark Batterson said, quote, five Mere Christians proves that biographies can be extremely entertaining, profoundly helpful, and mercifully short. If you're looking for a book that combines the punch of a great sermon with the pace of a great thriller, this is it. Highly recommended.
End quote.
But here's the thing. In order to qualify for this money back guarantee, you got to do two things. Step one, pre order five Mere Christians in any format, hardback, ebook, audiobook, whatever. And then step two, go to 5merechristians.com and fill out the form on that page and that's it. But you got to do it by midnight Eastern Time on May 9. By filling out that form, you'll also get all of the pre order bonuses listed on 5 mereChristians. Calm and be entered to win this crazy, epic trip for two to Europe. So visit 5meerchristians.com right now to sign up. Now, please enjoy today's episode.
Hey everybody. Welcome to the Mere Christians podcast. Hi, I'm Jordan Raynor. How does the Gospel influence the work of mere Christians? Those of us who aren't pastors or religious professionals, but who work as Judges and personal trainers and nurse practitioners. That's the question we explore every week. And today I'm posing it to my friend, Sean Copeland. Sean is the chairman and CEO of Region bank in Oklahoma City, which has grown organically from 72 million to $1 billion in assets, making it one of America's fastest growing banks. Sean and I recently sat down to talk about the impact he's seen from requiring all of his managers to spend.
30 minutes every week with every direct.
Report with no work on the agenda. We talked about how Sean has seen God brings seven of his co workers to saving faith in Jesus Christ. And we talked about the freedom that is found when you realize that all of us are just playing with house money. Guys, I think you're gonna love this conversation with Sean Copeland. John Copeland, welcome to the podcast.
Thanks, Jordan. It's good to be with you.
So we get to hang out for an event in Kansas City where you were like the king MC of this event. Was that your first professional MC gig? Not professional. I'm just kidding. Was that your first?
It was the definitely the longest MC event that I've ever done. And she'll recall it was multiple days, multiple speakers, all kinds of stuff going on. So I've emceed, but it's normally in a one or two hour window where we can have dinner and all go home, not. Not days upon days. So it was wonderful to meet you there.
Jeez, it was great. And as soon as we got done talking there, I was like, man, I got to have Sean on the podcast talking about how to bring God's love into business. But it's funny, right before we started recording, you told me this wild story that's gone viral all over YouTube that you witnessed firsthand about bringing God's love onto a building baseball field. This just happened last week. Tell us what's the story here? What's been happening on personally in your life that you get to witness?
Oh, my goodness. Well, I didn't mean to. I don't mean to sidetrack our podcast here, but this is so remarkable. So I'm going to give you a three minute version of a three hour story. So I coach the Little League World Series team for the state of Oklahoma, Okay. And we went down to Waco, Texas to play in a regional against the state champions from six other states. So Texas, Louisiana, Mississippi, Arkansas, Colorado and some other state I can't remember. So we Arkansas. Arkansas is the last one who can remember Arkansas. I love nothing. I love you guys.
I love you guys.
We love Arkansas, so. So we are in this very intense tournament and a couple of things that I didn't mention that I'll mention very quickly. The second day of the tournament, my assistant coach, we were at dinner and he looks at me and says, shawn, I don't know how I know this, but this week for us is bigger than baseball. He said, I just know that something amazing is going to happen. It's going to be bigger than baseball. Fast forward two days and our team is befriending all of the other states. They became really good friends with Mississippi. We're going to be playing Mississippi on Friday and two of my 12 year old baseball players come into my room and say, coach, we've got a favor to ask. I said, what is it? And they said, we would like to invite the Mississippi team to pray with us before the game tomorrow. And I was blown away. I was like, that's the coolest thing I've ever heard of. I called their coach, he said, great. Well, from that moment on, we did invite them in. We prayed together, gave a little two minute kind of message, if you will. And from that moment on, every game, the rest of the tournament, and I believe in the National Little League World Series, the teams have prayed together. So that's pretty phenomenal. And then the thing that has gone viral, which obviously I mentioned to you just a moment ago because it's consuming my life, is in the finals. We had this miraculous run to the finals. We should have never made it, but we did. We're playing against the team from Texas east, the Houston area. Very, very talented, huge team, like twice my size, and they're 12 years old. And so we're playing these young men in the finals. And in this bottom half of the first inning, the pitcher throws a curveball pretty fast, probably in the mid-70s would be my guess. Hits my shortstop, Isaiah Jarvis. And in the helmet, we actually think it hit him in the face. His helmet flies off, he falls to the ground. Everything comes to a stop. We run up, there he is totally still. We think he could be very, very severely injured. Medical staff comes out, he comes to, they do a concussion check on him. He ends up being okay. So he walks down slowly down to first base. We feel a immense sense of relief for kind of getting back in the game when we all notice that the pitcher, who actually was a good friend of Isaiah's that he had met during that tournament is crying and he is just despondent and he's just saying, I'm so sorry, I'm so sorry. Over and over. Obviously it scared him to death. I think he was afraid that he had heard Isaiah. So we're all saying Caden was a young man's name. Caden, it's okay. Just shake it off. You're okay. It's part of baseball. We know you didn't mean to. He's okay. And I look over and Isaiah has left first base, tossed his helmet to the side, walks from first base, out to the pitcher's mound, gives the pitcher a hug in the middle of the field and says, hey, you're okay. Everything's gonna be fine. You know, I'm fine. Let's just. You can do this. You're a great pitcher. All of this is caught on live tv, on espn, national, and it has literally gone beyond viral. We finished the game, we lost. We ended up losing a 9 to 4. Our team's real sad. We're kind of wrapping everything up, getting everything packed in the bags. My wife and I had rented a Hummer limousine for the kids to take them to lunch, whether we won or lost. And as we're going over there to get in the limo, one of the moms says, I think this video of Isaiah's is going viral. And I say, do you mean the catch that he made? Because he made a really good catch earlier in the game. We jumped up and caught a line drive. And I said, are you talking about the catch? And she's like, no, the hug that he did with the pitcher. And I'm like, wow, I had no idea. Between then and getting to Outback for lunch, we get calls from every major news outlet in the country. Everyone. ESPN, CBS, NBC, ABC, New York Times, Washington Post, etc. So this thing has gone amazing. And I think my coach was absolutely right. I think, you know, this is bigger than baseball. We hope that it brings unity back to our country and to our world, and we can put love for each other above our differences. So needless to say, it has been a wild week. This happened about a week ago.
Yeah. Oh, man. And the reason why I brought it up, because you talk about a lot. In fact, in your bio it says you believe we can, quote, bring God's love into our businesses. End quote. And, man, what a great example of that in this kid, this 12 year old kid, young man on a baseball field, showing love for his quote, unquote enemy, right? Somebody who just hurt him in a significant way.
He.
Man, that's a beautiful picture. All right, so let's turn to the table. Sean, what does this look like in business? You've Had a phenomenal career in business. I'm assuming bringing God's love into business doesn't mean going around giving people hugs. Maybe sometimes it does.
I don't know.
But what does this look like for you in your context of running this big bank here in Oklahoma?
I recently served as Secretary of Commerce for the state of Oklahoma in addition to running the bank. I did that for about three years.
You're a crazy person.
Yeah, it was insane. It was insane. I left the role, I come back to the bank, and I am praying about what is next because now I have all these contacts. I've got knowledge I didn't have before. I've got time because my team had really stepped up their game while I was doing the commerce roll. And I felt very, very clearly the two words faith and business coming together. And so I began to pray and I talked to my executive team about what does that really look like? What does that look like in our organization? And I was led to a scripture in particular, a word in the Bible. And the word is avada, A V O D A H. And this is a Hebrew word that means three different things in three different verses in the Bible. In Genesis 2:15, it means work. In Exodus 8. 1, it means worship. And in Joshua 24:15, it means service. So Joshua 24:15 is a verse we all know. Well, as for me and my house, we shall serve the Lord. The serve word in that verse is avada. So he could. We chose English, the word serve. But he could have been saying, as for me and my house, we will work with the Lord or we shall worship with the Lord. And so that was very convicting to me that God didn't really intend for all these to be separate. He really intended for them to be all the same. So, long story short, through a series of events, my executive team voted unanimously to change our purpose statement. Statement for the bank to show God's love to our employees, clients, and communities. Not to be the biggest bank, not to make the most money, not any of that. Probably the greatest service, we didn't put any of that. It was just to show everyone we come in contact with God's love. Now we're not forcing religion on anybody. And that is critical. This isn't even really about religion. This is about showing love. And so we do this through a number of ways. I'll hit a few, and then we can dig in deeper if you would like. Or. I don't want to bore you to death with all this. But we have a daily devotional from 8:17 to 8:30 every day that our employees and clients and anybody the public can call in. We have thousands of callers, but many of our employees call in every morning. We have faith in business events in all of our markets. And so we, we bring in speakers like yourself who would talk about how they integrate their faith into their business. Often they will tell, they will share their testimony. They will just talk about the role that God has played in their growing of their business. We have a voluntary prayer team. So we have about 25 employees. We've got about 180 employees total in our company. And so we opened it up and said, hey, anybody that would like to be on our prayer team to pray for others within the organization, let us know. And we've got about 25 individuals that do that every day. So if you're one of our employees and you need prayer, you just put prayer team into Microsoft Outlook and everybody on that team gets an email and we all, I'm on it. We commit to stop and pray immediately for whatever that need is that has been shared. They meet together on Wednesdays as well.
Do people submit things to that email? Let's say people who wouldn't identify themselves as particularly religious or specifically Christian.
100%. All day, all day, every day. We've probably had six or seven today that have come across and some people will even put in there, listen, you know, I'm not a big religious person, but I could really use your help. Could you guys pray for blah, blah, blah, blah, blah. And I mean, it is, it's everything from we really need to sell our house to you know, one of my relatives is in the hospital to I'm feeling some anxiety to. I mean, it is very, very, very powerful.
That's incredible. What has been the impact of that with the team, right after however long you've been doing this, just praying instantly for prayer requests. What's been the impact on those who are the ones emailing in that they're not particularly religious?
You know, our turnover, Jordan, is virtually zero. We, even in this economy where, you know, it's such a tight labor market, we have almost no turnover. Our corporate culture scores have skyrocketed over the last few years since we've been doing this. We had a great culture before. We were always the best place to work. I mean, we've always been a very caring organization, but this has taken it to a whole other level. I pray with employees constantly. And it's important to note I mentioned this early, but we don't, like, I will. We had our Tuesday talk, which is a 10 minute huddle that we do as a. As our whole bank does it together on Zoom. And I always close it out in prayer, but I will always say, you know, for those that are comfortable, I'm going to close it in prayer. For those that are not, please just log off. No problem. We're very intentional about. I'm not trying to make anybody feel uncomfortable or forced to do anything at all. Everything we do is voluntary in nature. But the result of that has been we have tons of people applying for positions within the bank. We have crazy growth. We don't really focus a lot on sales and trying to get out and grow. We've averaged 34% a year growth for big growth for banks. Yeah. The average is 3% in our industry. So I just feel like the answer that you and I talked about in Kansas City, I just feel like the answer to fewer and fewer people are going into a church. Corporate culture is getting worse and worse within companies. And I feel like bringing God's love. Love into our businesses can help us solve both of these things. And that's really what we've seen.
Man, that's really beautiful. It's having an impact on your team. But you talk about on your podcast and elsewhere, this Kingdom culture, obviously some members of your team are citizens of that kingdom, some are not. But I'm wondering what you think the impact is with customers.
Right.
If a customer went to Region bank, they that has this quote unquote, kingdom culture. What's different from the customer's experience at Regent bank versus some other bank that is not following the values, if you will, the core values of the Kingdom of God?
That's a really, really great question. So first of all, the customer is not going to see anything overt. That is not our goal. We're not trying to market with this. We don't have big fishes.
Yeah, you're not putting fishes on your right. It's deeper than that, which is why I love it.
It's much, much deep. And let me just share a very quick example. It starts with the employee and then it goes to the client. So one of the things I didn't mention earlier, which is critical and obviously probably the foundational component to what we do is called relational leadership. Okay. And our employees, all of our managers, are required to spend at least 30 minutes a week with all of their direct reports. And you cannot talk about work. You can only talk about whatever that employee wants to talk about. So you're just asking them how they're doing? Is there anything we can do to support them? They can talk about work if they wish, but it is not a performance review and not supposed to be. It's literally, you know, tell me about you. So I've had these. We all have. But I personally have had these wild experiences where I am talking to the employee. And I think one thing about them, I assume, you know, this is how they were raised. This is their situation. They're very well dressed, for example, have on nice shoes. I think they must have come from a very wealthy family. And what I find out is just the opposite. And, oh, by the way, they are going through very, very difficult times. And in many ways, we can often help them. Help them find daycare for their children, help them. They can work from home right now because of a situation they're going through. I can help make a contact through one of the social service agencies to help one of their family members. There are things we can do when we learn what is going on. Well, that then becomes passed along to the client. We have had multiple examples of where a client is clearly distraught at something going on in their life or people. Many of them will say, how can we assist you? Can I pray with you? What can we do to help you? And that same love gets passed along. And I have. My inbox is honestly full. I have a folder where I keep. I've gotten three of them today where somebody will email me and say, I've never had an experience like this anywhere, much less in a bank. Banks are normally very unfriendly.
Banks are right up there with rental car services, right?
Yes, we're awful. We're snoot. We. It's intimidating anyway. And people will go, I've never felt the love that I have felt in your organization. But that's because we're showing that love to the employee who is in turn showing that love to the client.
I talk about this all the time with executives and founders. The happiness of your customers can never rise above the happiness of your team.
Right?
Disney is case in point. Chick Fil A is case B. Right. Like, there's so many good examples of this. But what I love about Regent bank is these are really Kingdom ideas showing love for the whole person beyond their productivity. Right. And the bank is doing that with the employees. And the employees are kind of naturally. It sounds like extending that same genuine love to clients. That's really beautiful, by the way. You. You may not remember this in Kansas City, first time we met, two minutes of the conversation, you're like, oh, I Was telling you about the podcast. You're like, oh, man, yeah, we do some radical things in our bank. And I was like, ah, I kind of rolled my eyes. This is radical. Requiring your team to spend 30 minutes a week with direct reports and not intentionally talk about work. That's a radical thing.
I stole it from another company. I am big enough to admit this. There is a home building company in Lubbock, Texas, Texas, called Beaton Bow Homes, who practices this. And I learned it through one of their senior managers. And it was challenging because all the managers like, how in the world am I supposed to have that kind of time? And it forces you. In many instances, we had to do some restructuring because people had too many direct reports. So you can't have 10 of these. You can have five of these a week. So we had to do some restructuring, even hiring some additional managers. But the net result, I'm just telling you, you see the mental illness in our country, and we know the mental health statistics, and that is not. Our employees are not immune to that. They need to know that somebody cares about them, is there for them, is not going to use this information against them, but is just going to love them, you know, not as a means to an end. And it is radical. I actually shared this with the church this morning, and they even thought it was radical. I was speaking to the. To the staff of the church, and they're like, whoa, we have never heard of anything like this. And it is. And when you see it in action, it is magical, truly.
Yeah. In its radical. But it's so Christlike, right? You read the gospels, look at Jesus proactively going to people like, like Isaiah running over to this picture. You're running to your team. You're being proactive. You're not waiting for problems to arise and then bring them to you. You're chasing after them and saying, hey, we're just going to make space on the company's dime to just connect as human beings. And I got to imagine in this moment when people are still suffering with tremendous mental illness and depression post Covid, man, that's got to be. People got to be excited to come to that kind of work environment, which probably why your culture scores it through the roof.
Yeah, I think. I think that it is. It's just so unusual for people. And normally they'll come on board and go, oh, you know, we thought this was too good to be true. You know, we thought, there's no way this type of a culture can actually exist. And now is it perfect, Jordan? No, way. I just. I mean, literally, before I jumped on this podcast, I visited with a manager of ours who's experiencing tremendous stress because a lot of his employees have been promoted within the bank. And he's got a lot of new employees. They've made some mistakes. He's feeling a lot of pressure. And I just had to come back to that whole, we love you for you, man. You've been here five years. You have done a phenomenal job. We're not about firing you because you had a couple of outages recently with new employees. You have to let this go and not let the anxiety eat you alive. It's not as if we're all sitting around singing Kumbaya, but the overall feeling that you get is that these people truly love each other. And when you marry that up with a set of core values that we live. That's a poor word to use, but religiously, we really. We stick to them very, very heavily. It takes away a lot of the management issues and a lot of the employee problems that I think a lot of people experience in the workplace.
Yeah, go back to the situation you just mentioned with this manager right before recording this podcast, because this is an issue I hear a lot of Christian entrepreneurs are just. Christian managers in general deal with this tension between. Or maybe it's a perceived tension between mercy and excellence. Right. So you got a member of your team who's not performing, their team is not performing right up to the bank's high standards of excellence, and yet you feel compelled to show mercy and compassion. Biblically, we're commanded to do that. Are these two ideas, mercy and excellence, at odds for you, Sean? And if not, how do you think about the tension between these ideas?
We still have to exhibit excellence as we talk to our team and as we talk about our core values and as we talk about leading with love and all of the things that we try to do, we do stress to every single employee that think about how this would play out. So we have this very loving, caring culture, but our employees are doing a terrible job.
Well, that's not loving. Right.
That's not loving. And that's not the witness that we are wanting to share. Excellence has to be part of this. Now, what doesn't have to be part of it, however, is fear. Being surprised by a boss that comes in and fires you when you didn't expect it. We can give very, very honest feedback. One of our core values is always be truthful and transparent. And so I can give you very honest and open feedback, but I can do it in love as opposed to trying to embarrass you in front of the other employees or trying to make you look bad. I gave this employee feedback. I talked to him about. What type of oversight are you practicing? How quickly are you looking into these problems whenever they come up? Well, not very quickly. Well, you know, that's something you should do. So we are brutally honest. We utilize a management operating system called Traction. And within Traction, it has what's called a people analyzer. And so every quarter, I sit down with every direct report and so do all of our managers. And I rate my employees on all of the core values, how they're living them and their performance. And so they know how they are doing. So we do have to let people go, Jordan. It's not. I mean, we do have to write them up. We don't want to. But we do have to provide excellence within the organization. Otherwise all of our. As I mentioned earlier, all of our witness, all the things we are trying to do goes down the tube. And frankly, we cannot continue to exist as a company if we are not doing a. Doing a good job for our shareholders.
Yeah. And excellence is an expression of love. It's a flavor of love, if you will. But I like that shade of nuance that you colored in there though. Right. It is the mercy is found in how we pursue excellence, how we manage towards excellence, how we share information and radical candor and feedback with our team. That is merciful in a way, because there's no surprises.
Right.
Having an open dialogue about these things. Correct. And I love this, Sushant. These some radical things in the way you guys are running this bank. I'm curious if you have seen multiple instances, maybe even just one instance of running the business in this way, actually bringing somebody to, saving faith in Jesus Christ. Have you seen that happen in the bank?
About 10 times. And I will tell you of the 10 that I am aware of and that that's going to be close. That's going to be really close to the number. It may not be exact. Probably seven. Six or seven of them have occurred in my office. Wow.
What does that conversation typically look like? How does that conversation initiate, Shawn?
It would be like it. It would be like. Like a situation that I had today. Normally the conversation opens up with the employee struggling with something. And so they come in because they are looking for prayer or just somebody to talk to or maybe advice. Most often, not most often, they just want somebody that they can visit with. And we talk about that and we. And we pray about that and if led, and this is what's critically important, this whole thing has to be Holy Spirit led. It cannot be one of the hard parts. As I mentioned, I'm trying to put together a book about this so people can learn that you can bring God into your companies. But the hard part about it is it's different in every company. You know, it's not. This is not a formulaic. So what I'm going to tell you is not. This is not formulaic. It's not. You get to the end of the prayer. But when I feel led, I will say, jordan, do you have a relationship with Jesus? Do you know Jesus in your life? And if the person says, and there's been times when they. Most of the time, they will say, yes, I do. And I'll say, that is awesome. You just need to cling tight to him through this time. Sometimes they will say no. And I will say, you know, would you like to. Is that something that you would like to pray about today? And sometimes they will say, no, I'm not real comfortable doing that today. That's fine. I immediately step back and I will say, Hey, 100% cool. I'm not trying to make you feel uncomfortable. And they said, I don't feel uncomfortable at all. But seven times for me, they have said, no, I don't have a relationship with Jesus. And I'll say, you know, would you like one? And they will say, yes, I would love one. And I'll say, would you like to pray a prayer with me so that you could have that? And they say, yes, it is that. It is that simple.
Shawn, what do you think of the preconditions that have led to those moments? When you look at those seven conversations, what were the common denominators leading up to that moment?
Well, stepping back, you have to have a close, personal and loving relationship with that employee. Okay. So it's not something where I would walk in the door to somebody I don't know and start, you know, beating them over the head with the Bible. I would not do that. So it's got to be natural. And the main kind of predisposition here is that they know I love them and vice versa. We have a relationship, so that is critical. But I do think that I believe I do not do this every day. So I want to stress this, but my goal is to live each day out where I am, in essence, on a spiritual scavenger hunt. Okay. So I am working hard. I'm staring at a seven page to do list right now. I got about 130 phone calls I need to make. I got plenty to do. I've got a busy job, so it's not like I'm just sitting around here with nothing to do. But during the day, what I am constantly praying is to be very, very aware of the presence of God. So that's what I am trying to do, is led appropriately. Most of the time. It does occur when that employee is going through a difficult time. They've sought me out. They've come in here, They've asked for prayer. I'm not. You know, I've not forced it on anybody. They are the ones that took the first step, and I typically just take it another step by just asking if they have a relationship with Jesus. That's what I see the most.
I love it. I want to make this crystal clear.
My.
My audience likely knows where I'm going with this because I talk about it a lot here on the podcast. Even if you never had seven people come into your office and pray that prayer, I would argue, I think scripture speaks very loudly, that your work of just loving those employees still has tremendous value to God. Number one, because it's simple obedience to the greatest commandments.
Right.
And number two, because it gives people tastes and samples of the kingdom, not commend you for going the extra step and leveraging that love to the instrumental end of explicitly sharing the gospel. I think we all need to be doing more of that. But just loving people in and of itself is good and God honoring. Right, Sean?
Very good. When I grew up, Jordan, my mom was a bank teller, and my father was and is a farmer. And we would get together at the end of the day, much to my sister and I chagrin. And we would. We would have dinner together, and dinner would normally consist of, how was everybody's day? How was school today? Good. Good. And then they would begin to gripe about their job. Okay? And that was every night of my life. My objective for all this, it isn't to try to turn our business into a church, and it isn't to have altar calls or sprinkle water on people's heads or anoint them with oil. We're not trying to do that. What I'm trying to do is create a culture where when people go home and sit down for dinner with their family, they can actually talk positively about where they work and the people that they work with and the good news that happened to them in the day. I just happen to believe, like you do, that the best way to do that is to bring God into the equation. I just think that all love comes from God. And as you said, when we show others love, it is going to reflect. Reflect on him so wonderfully. Whether we're doing conversions or not. That's not the point. That's a byproduct. Amen. We just need to show love.
It's so well said. In creating that environment where people love their jobs is giving them a longing for what can only be fulfilled through Christ. Isaiah 65 says, on the new earth, we will long enjoy the work of our hands.
Right.
Only in Christ can that this. This idea of a job that we love to talk about be ultimately true. And whether or not they know it, you're planting that seed and a desire for that in their hearts right now. Sean, do you have kids?
I have three kids.
What have you done? Because I'm thinking about this with my kids, I got young kids, 7, 5 and 2. What are you doing right now? Or have you done historically, around the dinner table, around the house, to help them see that work is not a meaningless means to an end, but a good gift from God.
You know, we. We always pray before each meal, and then we always do orchids and onions, which are, you know, what's the best thing to happen to you today? And then what was the challenge?
That's the most. That's like the most Oklahoma thing I could. That just feels very Oklahoma.
Yeah.
Orchids and onions.
I love this so much. I stole that from somebody, too. Everything I do, I. I've stole from. Stolen from somebody. And so we do that, and we're just very open. I mean, the kids know we talk a lot about business. We're entrepreneurs. We're involved in a lot of stuff. And, you know, they're very curious. And so, yeah, we talk a lot about using business for good. And what I was just sharing with them the other day. So if you have a chance to watch any of the Little League World Series, you will see that the announcers over and over keep talking about the Oklahoma coach who's always smiling. And why is this guy. You know, he's so upbeat even when they're behind. And it's because now I am intense. And there were moments I wasn't particularly proud of when the microphone was live. But for the most part, it's just. It's because a relationship with Jesus Christ for me, gives me a better perspective. Okay. You know, I don't live in fear. I'm not living in scarcity. I am understanding that this is just a game. This is not our whole Life right here, this is a game that's meant to be, you know, to have fun. And I think what that's allowed us to do, and we've showed this to our kids, is to create a culture where you can be forgiving, you can be caring, you can be loving, you can give people feedback and love. Work can be like it was supposed to be. Back in Jesus day, they worshiped, they worked, and they serve all together. It doesn't have to be totally separate.
I'm so glad you brought up your unparalleled joy because, I mean, we probably only hung out, we probably only talked for 10 minutes at this event in Kansas City. But, man, your joy is just contagious. It's unbelievable. And I gotta imagine it's part of the reason why those seven people in your office like, yeah, I want whatever Sean's got. Because that joy is hard to come by in this world. Beyond meditating on the hope you have in Christ, Sean, how do you cultivate that joy? What do you think you do day in, day out, week in week out to really cultivate and stir up that joy?
So on our daily devotional this morning, I was just talking about the importance of mornings and starting our day the right way. I'm a big prayer walker. I love to go on a 45 minute walk in the mornings and just pray during that time. And I think it anchors me to Christ as I start the day. But honestly, it really goes back, Jordan, to a miracle that I experienced. And I'm going to give you the 32nd version here. We bought the bank back in 2008. I had an immense scarcity mentality. Our family had had some money problems growing up and I really, really had a difficult time. I always thought the sky was falling and worst was always going to happen to me. As you know, in the fall of 08 and 09, we had the mortgage crisis and our bank began to do very, very poorly. We lost tons and tons of money. All of my worst fears were coming true. We were about to go under. If we didn't find $3 million in additional capital, we were done. I had an experience in church where God spoke to me and asked me if I believed that he was my healer. And two days later I was at the bank and I get a call from the U.S. treasury Department. I think they're calling to shut us down. They are calling to tell me that we have been selected for the capital purchase program and they would like to invest $3 million in our bank. The $3 million came into the bank that day. So I always tell people, and I shared that with this church this morning. I have such joy because I'm really kind of playing on house money. I'm sitting here leading a billion dollar organization full of amazing people, when in reality, if God hadn't come through for me back then, I'd probably be out here picking up trash on the side of the street in an orange jumpsuit and not my alma mater, OSU orange. I mean, it was not looking good. So I have learned on a very personal level that God loves me and he cares about me and he cares about what I'm going through in my life. And I've learned that it's not my role to carry all of these burdens, that I am supposed to give those to him, just like the Bible tells us to do. And so I have good days and bad days. I'm not. You caught me on a good day and we really clicked immediately. I love visiting with you as well, but my days are not the roller coasters that they used to be. I just choose to trust in God. I'm going to do the best I can every single day. I'm going to let the chips fall where they may and I'm going to believe in him for the best man.
Reminds me of a John Piper quote I mention, I don't know, roughly every other episode of this podcast. My job is faithfulness. God's job job is fruitfulness.
Amen.
And once you get that straight and know that ultimately we don't produce an ounce of results in our businesses, all results come from him. See Deuteronomy, chapter 8, man. It takes the pressure off, right? And allows us to just do the work as best as we can and leave the results to him. So freeing, right?
Well, this morning Jordan and I had a. We have an insurance division and the head of our insurance division had made an offer to a top shelf employee benefits executive from another company. And we had talked with her extensively and she was all in and she was ready to go. And before she went in to give her resignation, she got a pretty phenomenal counter offer to stay for huge amounts of money. And so she reaches out and we say, hey, that's really all. We're really doing the best we can can do. We're really paying as much as we can afford to pay. So she decides to stay at her company. And my employee is just distraught. I mean, he was so excited about this hire, took it very, very personally, thought he had let us all down. And I told him, I said, that is not how this works. It's like my dad on the farm. He could only plant the seed. The rest of this has to come. God has to bring the rain, he has to bring the sun. He's the one that makes the plant grow. We can't do that. We can only do the best that we can do. You got to let it go. It's fine. There's a reason that this is not happening. So, I mean, there are very real examples of this and you know, we've just chosen and I've just made it a decision that I'm going to do my best and as we talked about and God will take care of the rest.
And it's rationally the easiest decision to make because Scripture tells us we can't grow anything anyways. 1 Corinthians 3, 6. Paul's saying, I planted the seed, Apollos watered it, but God's been making it grow. Right? I'm not growing anything. I'm just responsible for planting. Apollos is going to come along behind me and water it. And all the results are in God's hands. Blessed be the name of the Lord. Whatever he brings, whatever result he brings, blessed be the name of the Lord. Sean, three questions. We love to wrap up every podcast with. Number one, which books do you find yourself recommending or gifting most frequently to others?
So my favorite leadership book is Love Works. Yeah.
Great book.
It is a great book. It's not a particularly well known book, but man, I think it just talks about leading with a kingdom heart. I just love it when you were.
Talking about your performance reviews with your team and measuring them against your core values and against performance. I, I was thinking about Love Works. And for those of you listening, if you want a terrific taste of that book, go back and find the episode of the Mere Christians podcast with Joel Manby. It's one of my all time favorite episodes.
I didn't even know he had been on your show. Oh, wow. Yeah, that's a great one. Traction is a phenomenal business book that I referenced earlier. We utilize that as a. It's a management operating system system that I think is phenomenal. And then the Five Languages of Appreciation in the Workplace is a very recent favorite. Yeah, it's a good. The exact title of it, but it's close.
That's pretty much it. It's Gary Chapman 5 Gary Chapman, Workplace. Just Google that, you'll find it.
That's. That's a good, good reason.
That's good. Sean, who would you most like to hear on this podcast talking about how the gospel shapes the work with do in the world.
That is a good question. Craig Groeschel, who is pastor of Life Church here in Oklahoma, is fantastic. I think that. I think a guy that really, really speaks with a lot of wisdom, the gentleman that wrote the book Halftime.
Yeah, Bob Buford.
Bob Buford. That would be another one. You may have already had all these people.
I have not. I have not. I know Craig's coming. Craig's coming soon. I've never asked Bob, but that's a good answer. I don't think I've ever heard that answer.
And then I would highly. Jordan, I would highly recommend the people from Beaten Bow Homes in Lubbock, Texas. And that's their last name. It's B E T E N B O U G H. Phenomenal. They have a movement called Kingdom at Work and oh my God, you guys are singing from the same hymnal. I'm telling you.
That's a good answer. Sean, what's one thing from our conversation you want to reiterate to our listeners before we sign off that you can.
Bring the love of God with you into your business and never offend any one of your co workers. It is not an either or. I am not talking about bringing tracts to work and leaving it in their chair and making them feel uncomfortable. I am not. All I am talking about and espousing is caring, living at a different level of caring about the people that you are around. They will see God. You don't have to bring God up. They're going to see that on their own.
My friend Andy Crouch on the podcast recently said something along the lines of, I hope there's enough evidence to convict me as a Christian. I think that's the sentiment, right? If we're a friend, if we're the ones in our offices really caring about people and not just their productivity, there's going to be plenty of evidence to convict us as Christians. We're not going to have to say it. We're going to need to. Right? We got to say it with words at some point. But man, that's a great reminder. Sean, I want to commend you for the extraordinary work you do every day for the glory of God and the good of others. Thank you for reminding us of what, what a Kingdom culture can look like in practice and how our listeners can go about implementing the kingdom in the present and just giving foretastes of the love of our king. Thank you so much for joining us, Sean.
Thank you, Jordan. Appreciate it.
Man, I love that episode. I love Sean's heart. I love his contagious joy. Hey, if you've got somebody you'd like to hear on the podcast, let me know@jordanrainder.com contact guys, thank you so much for tuning in. I'll see you next week.
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