A leader of 1,500 agents explains how she stays sane: she ignores gossip as proof she matters, treats agents as king, and vents to her husband instead of her team. Her rule: a leader's composure sets the tone for everyone below her.
Chapters
If people aren't talking shit about you, then you're not doing something right. But I don't even get upset anymore. It is what it is at that point, and we can be friends, but professionally we're probably not going to work together. And that's kind of how I categorize it. And as far as the gossiping goes, you know what, if people aren't talking shit about you, then you're not doing something right. And if they're— and if they're talking about you, it's because of their own insecurities. There's no way that you're going to make it to the top or you're going to make it anywhere if you care what people think about you. As long as you're leading with intent and you're leading with a servitude type of leadership style. Like, we believe that agent is king. So my, my real— what I really want to do is positively impact every single person that I meet. So I know that my intent is always pure. You know, you can't feed into it. That's number one. Number two, it's being able to assimilate to all the personalities that you're dealing with, which is hard. That's— it's really, really hard to not get involved and not turn around. You know, sometimes I want to go tell people to go fuck themselves. I'd love to say that. But you know, if you— if the leader becomes unglued, what happens to the organization. And you never know what's going on in somebody else's life. And then really, if I have any real problems, I just bitch and complain to my husband and I get it out there.