53:12

In this hour‑long webinar, Melissa (Senior Field Marketing Manager at Troove) introduces the session and Bear Strayer (Product Lead for Encompass integration) demonstrates end‑to‑end verification workflows using Encompass Consumer Connect (ECC) and Troove’s verification platform. The demo walks through borrower and co‑borrower income and employment verification, the embedded Trueve ordering experience, and how verification data is automatically written back into the loan file. Bear shows how to customize the verification UI via templates, track orders in the Troove dashboard, and use Encompass’s Automated Service Ordering (ASO) to create rule‑based initial and refresh orders for income, assets, and employment. New product features include multi‑product (income + assets) orders, improved order‑status layout that groups orders by borrower and product, and the ability to generate refreshed reports using deposit‑based verification of employment. The session also covers how report IDs are populated into GSE fields, how assets verification data is imported into the e‑folder, and how automation can be conditioned on success rates or loan milestones. The webinar ends with a brief Q&A, contact information, and a note that the recording will be shared.

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