Lisa Murphy shows why an AI sales follow-up agent failed after a "Selling on the Spot" event: the chat transcript was missing and the instructions were too vague. She fixes it by rewriting the prompt to ask one question at a time instead of multiple questions, demonstrating how explicit, granular instructions produce better AI output.
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So then you're saying that your agent sent out all of your follow-up stuff from Selling on the Spot? Yes, it did. I dropped in the chat transcript. I said, make sure you find everybody who said ours. If they said need more information, provide more information. If they just said ours and gave their contact information, give them the link. And normally it would've been done Thursday right after Selling on the Spot, but I couldn't download the chat. So I had to wait for Jane to get me the chat. You could have messaged me. I will. I will next time. Because Jane has to go through and clear out all the private messages that happen. I had it. I sent it to, I think I sent it to Faye too, because she needed it. Okay. I want you to go back to the instructions on this. Okay. And where it's asking the questions, I want you to tell it to ask you one question at a time. This right here? Right there. Yes. So one question at a time? Ask me one question at a time. And then save. So this is an example of how if you don't like the output, that's where you go to fix the way it does the output.