Can You Believe This?! Susan Tucker Has Always Been Ahead of Her Time!

In this interview excerpt, Susan Tucker recounts her tenure at Payless ShoeSource during a period of rapid expansion when the company was opening a new store each day. She explains how she mastered construction accounting to support the fast-paced store rollouts and subsequently handled the complex leasing requirements for hundreds of locations. Leveraging this experience, Tucker developed a unique skill: translating legal lease contracts into computer-readable SAS code. By converting contractual terms—such as inventory delivery dates—into programmable logic, she could instantly reference and verify obligations during negotiations, effectively turning legal language into actionable software. This story highlights her innovative approach to operational efficiency and data-driven contract management.










