Lynda ArtesaniLegal Accountant and Data Migration Specialist at The Proper Trust

Harsh Truth - 'You Are the Problem'

7 Feb 2025 · 1 min

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0:33

In this blunt monologue, the speaker directly tells a manager that the recurring loss of employees, the perpetual lack of reconciliation in a trust account, and the mishandling of cash and transfers are all caused by the manager’s own attitude and negligence. The speaker emphasizes that the manager’s failure to enter cash transactions into the system and to track which client funds belong to makes it impossible for anyone else to resolve the accounting issues, underscoring personal accountability for operational breakdowns.

Chapters

The reason why people quit at your firm over and over again, the reason why you can't retain employees is because of you, your attitude. You're the problem. And so that's the difficult part of my job is telling people you are the problem. Mm-hmm. The reason why this trust account has never been reconciled and won't be reconciled is because of you. You're not putting everything in the system. If you get cash, you, you don't even put it in the system. We don't know. Or if you sometimes you, you transfer money and you forgot what client it was for, how am I supposed to know what client it's for? I'm not psychic.