Lynda ArtesaniLegal Accountant and Data Migration Specialist at The Proper Trust

Setting Boundaries with Unresponsive Clients

28 Oct 2025 · 0 min

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0:23

A client has ghosted for a year, and the team decides to stop accommodating them. They've tried every channel to reach out, including Linda calling directly, but nothing worked. Time to set boundaries.

We're not gonna, we're not gonna play that game this year, you know, because you've ghosted us all year.
Yeah, I do feel like there's consideration in those conversations of, you know, past patterns have predicted how we're going to handle this going forward. So I feel like we've offered a lot of good tips, like, like you're saying, pick up the phone, call them. We've tried every medium, and Linda's tried every medium.

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