Lynda ArtesaniLegal Accountant and Data Migration Specialist at The Proper Trust

Terrell Turner explains how he motivates his team in the Philippines

12 Mar 2024 · 1 min

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In this segment, Terrell Turner describes his leadership approach with his team in the Philippines. He begins by setting a clear objective and asks the team to bring ideas to the next meeting. During the meeting he prompts them to share their proposals, asks clarifying questions, and explores how to tweak the ideas. Even when he anticipates that a suggestion won’t succeed, he permits a small‑scale trial because it is early in the process and the risk is low. The experiment fails, prompting the team to reflect, ask further questions, and adjust their approach. Turner emphasizes that this method gives team members a sense of ownership, involvement, and a valuable learning experience from failure.

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I would come back to the team and say, hey, here's what we need to achieve. Tomorrow when we meet, I want to hear your ideas on how we're going to achieve this. And so then we would meet. Oh, I like that. Is I would sit and I was like, okay, all right. Um, and they would, you know, stare at me on Zoom and I'm like, well, this is you guys' time to share your ideas. How do you think this is going to work? And so they would put out their ideas. I would ask some questions. How do we tweak this? And I would say is, Some of the ideas that they came up with, I knew they weren't going to work. So I'm like, you know what? I know this isn't going to work, but this is a small enough thing and we're early enough in the process that we'll just try it your way and I'll let you learn from this. And they try it, it didn't work. So they came back, they asked some questions, and we started tweaking things. And I think taking that approach allowed them to really feel like, you know, they had some stake in the game. They're involved in the process. I like that. Yeah.