Lynda ArtesaniLegal Accountant and Data Migration Specialist at The Proper Trust

The Power of KPIs - What Gets Measured, Gets Done #accounting #legalaccounting #kpi

6 Oct 2025 · 1 min

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In this brief conversational segment, the speakers discuss the fundamental principle that "what gets measured gets done" and emphasize that Key Performance Indicators (KPIs) are simply tools to focus effort. They advise listeners to identify the specific outcomes they want, recognize that progress cannot be achieved overnight, and avoid burnout by pacing themselves. The speakers encourage embracing KPIs as a guiding framework, trusting the process even when results deviate from expectations, and maintaining a flexible, iterative mindset to drive business change.

You've heard this saying before many times, but KPIs are nothing more than the old phrase of what gets measured gets done.
So true. That's a beautiful way— That's all they are.
That's all they are. So figure out what, what you wanna get done and realize that you can't do it all overnight so you don't burn yourself out. But, but hold it close to your chest and, and embrace your KPIs. And my goodness, you'll see your business change.
And be okay. As one of my mentors said, You put it out there and be okay for it to go off the rails.
Sure.
Circle it back, realign it, be okay with that process. I know there's a lot of folks out there that want perfection and they want it done right from the get-go. And, you know, to me, that's already a sign of failure. We just need to be okay with starting a process and incrementally allowing ourselves to be uncomfortable with the change to move it forward.