At an accounting networking event, Cindy encouraged shy veteran Kim to share her Zoho ledger expertise. Kate Johnson suggested Kim make tutorial videos, and Kim realized no such videos existed. The moment shows how peer support can turn hidden knowledge into something worth sharing.
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There was one person in particular that obviously is tenure, but super, super shy. Cindy just gracefully got her to, oh no, you're gonna say a bit more and you're gonna stand up and you're gonna do this. You're gonna lead the charge. Yeah. And she has a special gift in the industry that we're— a ledger system that she uses that nobody else uses. And the entire room was like, oh, whoa, wait a minute, I could refer to that person.
She does Zoho is her— what she uses. And so very, very shy. And Kate Johnson was there. But dinner the first night, Kim and Kate were at the same table and Kate was like, oh, you need to start doing Zoho videos. And you could just feel Kim like, ah! And literally like, this just proves the magic of being in a room of just all this like inspiration and big thinking. The next day, Kim actually said, oh, I went in and I looked and there isn't any videos on this. Like, I think I might actually can do this.