You are allowed to have your boundaries and expectations in your engagement letters
In this brief segment, the speaker emphasizes that professionals providing contracted services should establish clear boundaries and expectations within their engagement letters. They argue that a contractor is not a “beck and call” employee; instead, the engagement letter should outline the dos and don’ts, delineate the professional relationship, and treat the arrangement similarly to an employee‑employer agreement in terms of clarity, but recognize that it is a business‑to‑business contract. The core message is that setting these terms up front protects both parties and affirms the contractor’s professional status.
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