Lynda ArtesaniLegal Accountant and Data Migration Specialist at The Proper Trust

“You Charge Us to Promote Your Product ” - Who Could We Be Talking About? #legalaccounting

20 Feb 2026 · 1 min

Watch on YouTube

0:40

In this brief YouTube dialogue, two speakers—identified as a law‑firm accountant (Speaker A) and a vendor representative (Speaker B)—discuss the frustration accountants feel when they are expected to promote a vendor’s legal‑tech product to attorneys, only to be billed for the user seats needed to actually use the product. Speaker A expresses anger that they must both market the tool and pay for access, while Speaker B acknowledges the vendor’s need to generate revenue and mentions retention concerns. The exchange highlights a tension between partnership‑building (letting accountants sit at the decision‑making table) and the vendor’s monetization strategy (charging per seat), suggesting that a more collaborative pricing model could benefit both parties.

To your point, Sarah, boy, do I get passionate about this. We as accountants, as law firm accountants, are promoting your products.
Yes.
And then you charge us to have a seat to use your product and counsel the attorneys how to use it. That just burns me. I just— I'm—
Retention, the whole thing. Let's be honest though, I get it. You need to make a dollar and some people are pretty unkind. I think if—
But you can make a lot more dollars from us by letting us in and having a seat at the table.
I think the problem— Billing though, if I'm doing billing in a product, my seat, you should be, as a firm owner, you should be paying for my seat.