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In this keynote excerpt, Margaret Spence recounts a pivotal moment from 25 years ago when her manager told her she lacked leadership potential and should stay in her current role. Despite this discouragement, Spence pursued her vision, eventually becoming a seasoned risk management and HR professional with 32 years of experience. Ten years after the discouraging conversation, she returned to the same industry conference as a keynote speaker, with the same former manager now sitting in the audience, visibly shocked. The narrative serves as a motivational illustration of self‑advocacy, resilience, and the power of proving one’s worth to skeptics, emphasizing that personal empowerment can overturn others’ limited perceptions.

Chapters

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