Mark Evans DM breaks down why flower maintenance costs so much in retail spaces and why contractors struggle to keep customers happy. Common problems pile up fast when nobody's watching the details.
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How much do we spend on flowers, Mike? Just at the house in Ohio, 18 grand. 18 grand just for flowers? They get tore up every year but I paid once 30 grand I think that's right or something like that. So I was just paying the price point. I want to make sure the children like it doesn't matter. I call you up and not pay you. I get a mad like dude, that flower's dead. That happens. I swear I've seen that happen on small house like little shitty houses. They put 100 in flowers and they fight the contractor. They need new flowers. Not only did I need new flowers, you tore up my yard so now I need it resold it 100 job that you're going to make literally just got $3,000 and dollars to satisfy the clients. You don't get a bad review. This happens in retail all the time. If you're not in the retail space this is going on all the time.