What Happens After Your First Sale? | Customer Depth and Follow Up Process

Mark Evans DM explains why the first sale is just the start. Send a handwritten card, a small gift, or a video message. Profile customers on social media to find their birthday or family details, then use those touchpoints to build loyalty and get repeat business.
And if I can forge amazing connections with the hundred person level, thousand person level, everything else will grow exponentially for me and them. So I want you to think about what you've bought, what happens after the sell? What happens after the sell? You do the sell, what happens? You go buy a new iPhone. What happens?
Anything.
The seller, the real sell, is made after the sell. That's where you reestablish value. That's when you introduce them and welcome them to a new world. Say welcome to the DM club. That's when you send them thoughtful gifts. That's. You guys understand if you only have a small customer database, you literally should jump online. We do this internally, automatically. I do it every day. You guys are doing it. You just don't know you're doing it because you don't know what to do with the data. But you see what people drink, eat, where they hang out, what they like, what they don't like, etc. Through social media. You're a voyeur over there. Your voyeurism is either serving you or hurting you. Meaning that we're going online to voyeur around on your page. If you're a client of ours. To see when your birthday is, to see if you have kids, to see what your kids names are, to see what your spouse is, what they do, what they don't do. When's their birthday, when's your anniversary? We're building out a profile of you as a client. So I have multiple touch points to send you gifts. When's the last time your mentor or your friend or your mastermind partner, whoever is sending you anniversary gifts or sending you birthday gifts or sending you cool custom pieces or just sending you a nice gift just because. And it doesn't have to be a big gift. It could be a cool card, a thoughtful card. Like it could be something cool. This is what my team sends me. That's what my team sends me. What about the fucker I bought the six figure watch from? Why isn't he sending me something cool? Why isn't he sending me a cool box watch? A watch box, I should say. Why isn't he sending me something neat? I'll show you another thing. This is actually from a buddy of mine that's in the DM family. He already pays me 35 grand, but he decided to send me a really cool custom painted by my boy Wolsen. Look at this. Very thoughtful. Very thoughtful. Dmjet. Very thoughtful. Right? It's meaningful. Has thought behind it. Spend a couple hundred dollars. I don't know spend something do a card if you have no money send a card don't have a card don't have time Send a video with your phone hey Mark what's up? I want you to think about what would happen to your buying behavior if the last purchase you bought that made made memories for you the last purchase you bought they actually shot you a saying thank you what if they sent you just a nice gift in the mail just because what would it make you want to do with that company? Makes you want to invest more into it Makes you want to share their.
Message Kevin's deal I'm here to help and teach them what I know and how I did it to discover freedom There ain't no question mark Kevin's when he stepping the doubt he's closing deals time to tell him what the DM stand for I'm a deal maker a deal maker But I'm not just a deal maker I'm a dream maker.










