A clear no doesn’t need five explanations

17 Sept 2026 · 1 min
0:55

When a coworker asks you to break a rule or share confidential information, say no once and stop. Use "I won't" instead of "I can't," give one brief reason like "we were told not to share the numbers," then end the conversation. Extra explanations only give them more angles to push back on.

Chapters

More from Mark

0:56
youtube.com

Keep talking to employees after a layoff

1d ago
0:52
youtube.com

Your rules may be blocking your best ideas

3d ago
0:57
youtube.com

Check whether the goal can deliver what someone wants

3d ago
0:43
youtube.com

Some decisions don’t need another meeting

4d ago
0:54
youtube.com

Coachable people can examine their own contribution

4d ago
0:59
youtube.com

Let employees make decisions they can reverse

5d ago
1:07
youtube.com

Your goals should give you something worth stretching for

5d ago
0:52
youtube.com

Give tough feedback in a live conversation

6d ago
1:04
youtube.com

Your strongest employees notice who else gets “great job”

6d ago
0:57
youtube.com

Polite meetings can still shut people down

1w ago
0:58
youtube.com

Help employees see that they can succeed through change

1w ago
See all content