A meddling boss often interferes to feel useful. Instead of presenting one proposal, give them three concrete options to choose from, like a refund, account credit, or replacement with shipping covered. This lets them make a real decision and stops them from picking apart every detail.
Sometimes your boss meddles because they need to feel useful or justify their existence. If you say, we have an angry client and I think we should give them a full refund, your boss can approve that, reject it, or start changing it. Instead, say to them, we have 3 workable options: a refund, an account credit, or replacing the product and covering shipping. Now your boss has an actual decision to make. They can compare credible options instead of taking apart your one proposal piece by piece by piece. You can even say, I'm happy to offer my recommendation if you're interested. Listen, you did the thinking, you narrowed the choices, and you offered a recommendation. If you want less meddling, give your boss something useful to do and a real decision to make.
