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In this segment, Mark Murphy contrasts traditional backward‑looking post‑mortems—where managers dissect an employee’s past work (e.g., the ACME project) to identify what went right or wrong—with a coaching mindset that emphasizes forward‑looking development. While acknowledging that reviewing past performance has its place, Murphy argues that coaching should focus on actionable steps for future work (e.g., improving performance on the upcoming Johnson Project) because past outcomes cannot be changed. The core message is that effective leadership looks ahead to guide improvement rather than dwelling on what cannot be altered.
