Devo pagare se disdico una prenotazione? #shorts
23 Oct 2021 · 1 min
0:31
In this short video, the speaker addresses whether a customer must pay a fee when cancelling a restaurant reservation at the last minute. He explains that the reservation service is normally free, as it simply holds a table, unless the restaurant and the customer have previously agreed otherwise. Such an agreement could involve the restaurant collecting the customer's credit card details at the time of booking to enforce a cancellation penalty. Without this explicit agreement, the customer is not required to pay anything for cancelling, and the reservation service remains free.
