Il marketing dell'empatia - parte 1 #shorts
4 Mar 2022 · 1 min
0:32
In this short video, the speaker reflects on empathy‑driven marketing, especially in front‑desk or service‑counter interactions. He asks what people really look for when they come to the office: not only cheap paralegal assistance, but also a sense of closeness and an antidote to loneliness, especially after frustrating experiences with other companies. While solving the practical problem remains essential, the speaker stresses that equally important is making the client feel they are not alone.
