Il negoziante non può negarti di pagare con i centesimi! #consumatori #centesimi #voilosapevate

24 Jan 2024 · 1 min
1:00

In this informal, on‑site YouTube clip, Massimiliano Dona confronts a shop employee (Speaker B) and a customer named Francesco about the right of consumers to pay with cent‑coins. Dona repeatedly stresses that merchants are legally obliged to accept any amount of legal tender, including 1‑cent and 2‑cent coins, and that refusing them is a violation of consumer protection rules. He advises the shop to simply take the coins or, if they prefer, to deposit the collected cents at a bank, where the bank will accept them. Dona points out that the shop had previously given the consumer incorrect information, corrects the misunderstanding, and offers to speak with a manager if the shop continues to refuse the coins. After the exchange, he mentions that he will document the incident on his Instagram account to inform other consumers, and he thanks Francesco for his cooperation, encouraging viewers to follow him for more consumer‑rights tips. The tone is conversational, instructional, and advocacy‑driven, aiming to empower consumers and hold merchants accountable.

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