An AI assistant with too much access to tools sent a cascade of meeting-reschedule emails without being asked, then apologized for the confusion. The speaker warns that even secure data doesn't prevent bots from behaving in ways that confuse people and damage trust.
Number 2 is, I think, more important because this is what impacts more people, to your point, is if you give it too much access to tools, even if your data is secure, all of a sudden— I did end up doing this for a little bit, right? Like, this is part of the trial and error of setting it up. You have an AI bot responding for you and people are like, what? What did you just say to me? For example, I actually saw someone else do this to me as well. Like, I got 3 or 4 emails to reschedule a meeting from someone that I had an interview with next week, and then they sent me a follow-up like 2 days later being like, I'm so sorry.
Roll Claude out from one laptop to the whole GTM org | Sam Gong & Zach Vidibor
