#ad Why AI Intelligence Is Overrated

Imagine trying to fly a Boeing 777 using only your phone GPS. That's what's happening with AI right now, and the infrastructure is about to crumble. We have these insanely smart AI models built from cutting-edge tech, but they're still making big mistakes like sending an unapproved email or accessing data it shouldn't. These models are smart, but smart doesn't automatically mean operational. That's why ServiceNow is quietly becoming one of the most important AI companies. They aren't just an AI layer sitting on top of your work. They're more like an AI control tower. ServiceNow now is built inside enterprise systems, so they actually have operational context and come with decades of institutional knowledge and strict compliance systems. And it's so much more than just writing an email for you. Like, if that's what you're using AI for in your business, you're missing out on so much. Because you can imagine, for example, if you're hiring a new engineer, you don't just give them production access on day one. You expect them to understand the codebase, collaborate with the right teams, and know what changes are safe to make. And before anything gets shipped, there are approvals and security reviews and compliance checks and safeguards in place. Then they can actually build and ship. AI agents need those same kinds of operational guardrails if they're going to work safely and at scale. The companies that win in AI will have that, not just smart models. So if you don't want your AI to run into disaster, check out this article that breaks down how you can move your business from AI chaos to AI control. The link is in my bio.