Megan and Ryan discuss how to sound professional on phone calls. Start with a neutral greeting like "Is this Ryan?" instead of an excited tone, which can make you sound like you have a hidden agenda. This small shift in how you speak has real impact on how people perceive you.
One little nuance there before I even jump into that is the way I start that call. You don't want to sound too excited. You don't want to say, hey, is this Megan? Right? Because that's— she's already know— she already knows that if there's excitement, it feels like they're trying to— they've got something to gain from you right away, right? They're not your best friend. Right? You just want to call and be like, hey, Hey, is this Ryan? Hey, is this Mohammed? Like, you're calling so you can come and complete this request. And you might think that's not a big tip. That's massive. That's one of the biggest things that changed my trajectory. And that was, like I said, nailing down that right tonality.
