Megan Killion walks through her agency's five-step process: discover the client's profile, assess their current situation, design a custom solution, implement and manage change, then cycle back to revisit. The model treats business improvement as continuous and iterative.
We start by discovering your unique, then we assess the current situation and establish your benchmark. We design a customized solution, we implement and manage change, then we come back and we discover your unique business profile. And this never, it never stops, right? This is our process. We figure out what you have, we look at what's broken, we fix the broken parts, and then we come back and do it again because it's always going to change. Your business is going to change.
