Bad News Doesn't Get Better With Time | HVACR Mentor
24 Jul 2026 · 0 min
0:26
In this brief mentorship video, the speaker addresses technicians and tradespeople, emphasizing that delivering bad news promptly is crucial. He explains that while most people can handle negative information, being surprised by it erodes trust and hampers their ability to adjust. The core message is to communicate bad news as soon as possible, and to do so honestly, thereby protecting relationships and enabling others to respond effectively. The speaker frames this advice as a simple, actionable principle that listeners can adopt and pass on to others in the trade.
