1:06

In this concise mentoring talk, the speaker addresses tradespeople and emerging leaders, emphasizing that silence is not kindness when it comes to feedback. He argues that leaders must become comfortable giving honest, consistent, and respectful feedback—not just praise—because people cannot improve what they cannot see. The speaker outlines a simple three-part feedback script: state what you’re seeing, describe what you’d like to see instead, and offer help to achieve it. He stresses that clear, generous feedback builds trust, signals belief in growth, and that withholding feedback only delays problems and erodes confidence. The message encourages listeners to adopt this approach and pass it on to others.

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