Michael UngarCEO of the Industry 4.0 Club

Business Visibility into Manufacturing: Level Up Metrics & Reporting

28 Jan 2026 · 1 min

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1:16

In this segment, the speaker outlines how the need for metrics gathering and reporting differs across organizational levels within manufacturing. For C‑level executives, the priority is high‑level business metrics that provide a broad view of overall performance. Middle management requires integrated data that eliminates blind spots between business units, with a particular emphasis on inventory visibility. Front‑line workers focus on how metric‑driven changes will affect their specific tasks, responsibilities, and downstream processes. The talk emphasizes the importance of tailoring visibility and reporting to each role to improve decision‑making and operational efficiency.

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And again, it kind of varies by level. So if you look at the top level, I think the main problem I see they're trying to solve is metrics gathering and metrics reporting, right? 'Cause if you're C-level, you're not looking at the details, you're wanting a much broader view of how the business is doing, right? Mm-hmm. So at that level, it's all about that. At the middle level, it's more about, trying to integrate and have one side of the business kind of not be blind to what's happening on the other side of the business. So inventory visibility, all that sort of stuff comes into key at the middle level. And at the bottom level, really, it's about making their life easier, right? Their focus is, how is my specific job going to change? And, you know, is that less responsibility, more responsibility? You know, how, how's my direct world going to change? Because they've got a lot of times at the lower level, and again, for better or for worse, you only have a small amount of visibility as to how things interact and how doing stuff one way might change anything downstream from you.