Michael UngarCEO of the Industry 4.0 Club

Customer-Centric Manufacturing: 11th Annual CLM Summit

30 Apr 2026 · 1 min

Watch on YouTube

1:12

In this brief promotional address, the speaker urges the audience to attend the 11th Annual CLM Summit to explore how Industry 4.0 can make manufacturers more customer‑centric, faster, and more responsive. While highlighting the promise of better product configuration across the enterprise, the speaker points out that entrenched organizational and technology silos—separate product, sales, and manufacturing owners with distinct systems—still hinder progress. The core message is that Industry 4.0 represents a leadership opportunity: senior leaders must break down these silos, collaborate across boundaries, and engage with experts such as Johan and his teams. The speaker concludes with a strong call‑to‑action to join the summit for valuable insights.

Chapters

First of all, very excited to encourage everybody to attend the summit and learn more. As I mentioned before, I think that the promise of Industry 4.0 of allowing manufacturers to be more customer-centric and move faster, be more responsive, plays right into this topic of how do you manage, you know, the configuration of your products across all aspects of the business. Probably my big takeaway is we still have so many silos, organizational silos and technology silos and product owners and sales owners and manufacturing owners with their individual systems. And so I guess the big takeaway I would have is it still just comes back to me that Industry 4.0 is a leadership opportunity, right? You're going to need senior leaders to work across those silos and those boundaries. and get people to meet up with folks like Johan and his teams. So again, I would just encourage everybody to come to this event and learn all you can, and there's a lot of great value there.