Michael Ungar describes a rapid innovation workshop that brings frontline workers and stakeholders together for one or two intensive days to prototype solutions and plan implementation. Workers who help build the solution buy in to the change, unlike traditional top-down rollouts where management just mandates new technology.
We actually have what we call rapid innovation workshop where we put the people in the room. So from all the heroic keys in the plant, the people that are affected by this new technology possibly, so that they are then in this room figuring out concepts themselves. And then when they have something at the end of 2 days or so, they feel they are part of the solution. They took part in solution finding how to solve this problem with the new technology. And then of course you have them aboard. They have to buy in way more than just top-down saying, okay, we're now using this technology, you've got to make it work.
