Two leaders explain why stepping back from emotion matters in business decisions. They stress using data and facts, then clearly explaining your reasoning so teams understand the why. When people see the logic, they're more likely to accept the decision and move forward together.
I really encourage anybody that's, again, working in any type of leadership role, be it a lead, a supervisor, or executive, whatever you are, to really take a step back and kind of put down your own emotions and look at things as objectively as possible when you're dealing with a situation that could potentially keep snowballing and keep getting worse if you allow it to do that. I've had to learn that the hard way a few times in my career, especially when dealing with something that was a little bit more personal to me. And it never works out the way that you want it to. You really need to make sure that you're— Using evidence, data, and facts to drive the decision-making for the business. Because in the end of the day, we're all trying to manage the business. We're all trying to run a business and provide for our customers and provide for our workforce. And, and that's what our goal should be at the end of the day, is making sure that we're the right support system for that.
Yeah. And how like each little piece fits into that. So like you're saying, you know, we might We all have ultimately the same goal, but kind of priorities within that goal can vary, and that sometimes leads to conflict. Yeah. But I think you mentioned something very critical there, which is understanding the why a decision was made. And, you know, understanding that why, like, is it— I think people— it enables people to then set aside their emotions and say, okay, like, I understand that logic, even if I, you know, might not agree with it. But having that just certainty and reassurance and context, I think it makes it easier to kind of separate those emotions at times. It's never easy, but, you know, the why is very important.
