In this brief dialogue, Speaker A argues that reliance on AI-powered resume screeners can unfairly filter out candidates who may not fit a conventional profile, emphasizing the importance of giving every applicant a chance to tell their personal story and demonstrate their capabilities. Speaker B expands on this by warning that companies focused on short‑term cost savings in recruiting (the "penny‑wise, pound‑foolish" mindset) risk missing out on the best talent, because they forgo deeper human interaction that reveals fit and culture. Both speakers stress that the human touch—personal communication and storytelling—can be decisive in a candidate’s decision to join a company and in a company’s ability to hire the right person.
Chapters
I do think a lot of employers use resume screeners to find candidates. And I don't necessarily agree with that because I think everyone deserves, you know, a shot to, to explain their situation. You know, like, if you look at my degree, it doesn't make sense what I'm doing now. So I want to be able to tell my story and not have someone make an assumption. Or a computer, AI, make an assumption of what I'm capable of doing.
I think a lot of companies— I'm going to use the phrase penny-wise and pound-foolish. In other words, they're so focused on saving a little bit of money in the recruiting process that they miss the opportunity to really get to know who they're hiring and really understand how to get the best candidate. Yet at the same time though, From the moment a company speaks to an individual, they're actually presenting the company's employment offer. They're presenting the culture of the company. And so that human touch can often make or break that decision for that individual. Am I going with this company or not?
Yes.
I think having that human touch, but using, you know, I think using tools behind the scenes. In other words, you know, leveraging AI and you kind of alluded to it. To, to, to, you know, I recently was working with a client and they said, can you help me put together a job, a job advertisement? So rather than write that job ad myself, I took the job requirements and gave it to ChatGPT and said, create for me a, a job ad. And it did it in seconds, which would have taken me, you know, 10 or 15 minutes. So Right. You know, there are some, there are some tools to use in the recruiting process that are not, shall we say, people-facing, that don't need that. So using AI to help for those sorts of things makes a lot of sense, I imagine.