Workers on production lines face a catch-22: stop the machine for a safety concern and get called a hero if it prevents an accident, but blamed for wasting time if nothing happens. The mixed signals discourage them from speaking up, defeating the whole point of safety protocols.
Chapters
Everybody says from a safety standpoint, yeah, you can stop the machine at any time. You know, if you feel that something's going wrong, you just feel free to shut the line down from a safety standpoint. But what happens when people actually do that? What are the repercussions? You know, if they save the day, then they're a hero. But if nothing happened, then they're going to say, well, that was a total waste of time. Do you know what you just cost us from shutting that line down? And people see That there's a negative consequence for taking positive action, and again, they stop doing it.