The account went dark. That is a choice, not an accident.

10 Aug 2026 · 1 min
0:55

In this segment of her YouTube presentation, crisis‑communication specialist Molly McPherson critiques the practice of using silence as an organization’s default response to scandal, using the Holistic Psychologist’s “silence is the house style” policy as a case study. She explains that a no‑comment stance may grant a brief, one‑time pass during an initial, high‑visibility crisis, but that repeated reliance on silence quickly becomes a strategic liability. Drawing on basic media‑literacy principles, McPherson argues that each successive crisis erodes credibility, turning restraint into a harmful pattern rather than a protective tactic.

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