A mother with a son who has Down syndrome explains why AI projects fail: technologists build solutions without asking users what they actually need. Real progress requires listening first, then designing together.
Right? Like, if I— like, my son has Down syndrome. He's like, Mom, you can't build tech for me unless I tell you what I need. And but as technologists, we're quick to be like, I got you, I can build something for you, I have an app, I can fix this. Yeah, I could fix this. And, and then we build it and they're like, I don't even— that's the one thing I want to keep, that's the one thing I want to do. If you just asked me, I would have told you. And that is, I think, one of the biggest challenges in AI is that it requires humans to become more human, to listen to people, to say, what can I build for you that is actually helpful to you? And not to second guess.
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