Buy a large multifamily property with an office first, then use it as your operational hub to manage smaller deals around it. The speaker uses a 44-unit building in Stephenville, Texas as his model: one office handles lockboxes, work orders, and leasing for the whole portfolio.
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If you want to build your portfolio on easy mode, buy buildings that are large enough to come with a central office. I'm at the 44-plex. This is the central office and it has a locking door right here. And on the other side it has another locking door. So not only does it come with a little bit of office space, but it's the little things. I can have a lockbox here, which I just opened up for everyone with keys so that I can get into my units. They're all organized very nicely by door number, unit number, easy access to your building and having a main office. This allows people to submit their work orders. In person if they want to. You can staff from one location, but what really comes in handy is if you're buying multiple deals in one market, you have a central leasing office. I actually use this as my hub for Stephenville, Texas, until I bought a 76-unit that came with a larger office, and now my staff splits time between both locations. If I ever open another market, the first thing that I am looking for is a building that is large enough to come with office space and give me a headquarters in the market, and then we'll take out the rest of the deals. First time I did this, I did not do that. It was a lot harder to actually manage my operations. Today I do this in every single market. Once you have a central hub, then you can buy the smaller buildings around it and start building a portfolio.