How HubSpot Payments Saved Instrumental Group 155 Hours of Work This Year

Instant Mile Group is an elite HubSpot partner. We focus on comprehensive inbound marketing solutions, custom HubSpot implementations, and specialized DApps to help businesses in north and Latin America leverage HubSpot solutions to scale we are always innovating and what started as a HubSpot strategic implementation agency grew to offer more customized ad hoc projects. That's when everything started to get challenging. We were struggling with manual processes to bill for ad hoc services and manage our subscriptions, simple services that were purchased frequently. Unfortunately, the administrative burden was too great, so we ended up doing a lot of work for free. As soon as we heard about HubSpot payments, we jumped at the chance to participate in the Apple release. Knowing that it would be natively powered within our HubSpot CRM made it a no brainer. After implementing HubSpot payments, Instrumentl Group's admin teams could feel the difference immediately. Since then, we've saved 155 hours per year on administrative work. In addition to Streamlining our billing, HubSpot payments also helped Instrumentl Group to develop a more customer friendly service model. By leveraging HubSpot quotes alongside the payments tool, we've turned over 200 one off quotes per year into a preset sales process. Now we spend less time quoting and chasing down small sums of money. We collect payments sooner and with less effort, and our accounting team loves us for it. I've recommended HubSpot payments several times. It improved the buying experience for our customers, and with everything right in HubSpot, you've got a single pane of glass. That visibility into what that customer has done is just amazing from a reporting standpoint and for understanding how people are engaging with your company.