Patrick Biddiscombe explains how teamwork.com cut manual work in half with HubSpot Sales Hub, letting reps focus on discovery conversations instead of pitching features. The shift brought faster deals, bigger pipeline visibility, and higher onboarding attach rates.
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September 6, 2023.
Patrick Biddiscombe.
More than 50%.
Chapters
Teamwork.com is the only platform with best in class client operations combined with easy to use project management that agencies love. We are constantly adding more reps and throwing more activities at the challenges that came with scaling. But we learned the hard way that doing more doesn't always mean selling more. The old playbook of more more more just doesn't work nowadays. Our reps are scrambling to handle the volume of leads, stay productive and meet ever growing quotas. And we had no visibility into pipeline. Losing that predictability can make even the best sales leader feel powerless. But it wasn't just a productivity problem. Our sales team lost sight of what got them into sales in the first place. Connecting with prospects and customers. They weren't taking the time to understand prospects problems. Instead they just talked about our product's features. But nobody cares about what your product can do until they know you care about them. We needed a new strategy that focused on value instead of volume. That's where HubSpot came in. Since adopting Sales Hub, our productivity has skyrocketed. We're closing bigger deals and we're closing them faster. HubSpot has saved our reps more than 50% of the manual busy work that slowed them down before. And it's given sales leadership the visibility we need to scale insightfully. With HubSpot, we have the complete picture of every deal which has enabled us to have more effective pipeline reviews and more accurate forecasts. We've ditched the broken playbook of more and we're focusing on better. With built in triggers and checks, we can ensure that reps are engaging in thoughtful discovery conversations and capturing every customer pain point. Now our reps can focus on diagnosing pain points and understanding and empowering our prospects. With all the context that HubSpot provides, our reps have more relevant conversations which has led to stronger sales of our premium products and higher attach rates of our onboarding services. HubSpot has changed the game for teamwork sales team. It has supercharged our productivity and improved our customer connections. It's empowered our reps and our leaders alike. I can't imagine ever going back.
