How to Set SMART Goals for Your Business (Guide)

Patrick Biddiscombe walks through the SMART framework for marketing goals, using a real example of increasing Instagram leads from 50 to 75 per month. He breaks down each element with concrete numbers and shows how two months of applying it improved engagement, lead generation, and sales.
Questions this video answers
January 5, 2024
376% more likely
70%
Increase leads generated per month from 50 to 75
Chapters
I recently learned about a framework which changed how I think about my marketing and business goals and even my personal achievements. It's called the Smart Framework and it's a super effective strategy to take big, lofty goals and break them down into small, practical steps to get meaningful and scalable results. Okay, I need a way to boost sales, and fast. So what can I reasonably accomplish in my given time frame? Who's responsible for it, and what steps need to be taken to achieve it? Most of my customers come through Instagram, so that's where I'll start and where the Smart Framework comes into play. Play the Smart stands for specific, measurable, attainable, relevant, and time bound. Let's take a look. Getting more engagement to generate leads is great, but that's more like an objective statement or an end focus. The Smart Goal, however, breaks this down into smaller, actionable goals. Defining these parameters eliminates generalities, sets a clear timeline, and makes it easier to track progress. In fact, marketers who set well defined goals are 376% more likely to report success than those who don't. And 70% of those successful goal setting marketers achieve them. Now, I don't know about you, but those numbers are kind of hard to ignore. For this marketing challenge, I'll be using HubSpot's smart goal template that covers the essential questions you need to ask yourself to create your own roadmap. I put it in the description below for you to download for free. This is great because now I can clarify my motivations, evaluate roadblocks, and hone in on specific tasks to keep me focused and headed in the right direction. I'll walk you through each step as it relates to my goal, but you can adjust and customize to your own needs. In order for a goal to be effective, it needs to be concise, explaining the overall objective and how it will be met. My objective is to increase product sales from Instagram leads, so I'll refine it to be more actionable and a little more specific. Now, one common mistake of smart goal setting is neglecting the power of accountability. So I'll include exactly how I'll take ownership and actually follow through on those commitments. The next step is how to quantify and measure progress. And attaching numbers to my goal gives me the structure I need to track how far I've come since I set the goal and when I'll reach the finish line. Just don't make the mistake of not checking in with yourself. Halfway through the first month, I missed a week and it really set me back But I've made my calendar my new BFF so I can catch up. I've added checkpoints so I can reflect on progress, what's working, what isn't, and how I can improve. Now I can track the immediate small wins to celebrate, which is just the positive reinforcement I need to keep me motivated. While on the subject of checkpoints, A is where we get real. This is a point where you ask yourself you if you can reasonably accomplish this goal given your time, resources and expertise to consider it in context. I've been averaging about one post per week for the last six months. I mean one more month seems totally doable, right? But the blind spot here is often lack of motivation. So goals need to be purposeful and challenging enough to tap into emotions and drive action. I mean think about it. I want to grow the number of leads generated per month from 50 to to 75. But this is a metric which is mostly out of my control and it isn't always going to get me out of bed in the morning, if you know what I mean. So why am I even doing this? Of course to earn money. But what's the mission? What's the joy behind my work? What is the problem I want to solve? Now I'm in the zone with a better understanding of my long term target and that ties directly into relevance how your goal supports the big picture vision and bottom line impact of your business. I know that Instagram is a huge driver of customer loyalty for my brand and that an uptick in engagement and qualified leads to could mean big things for my revenue goals. So let's revise further to capture that. Keep in mind that you'll have equally compelling goals that align with your overall objective, like increasing sales. You'll want to identify where your efforts will be most strategic. Generating quality leads from Instagram campaigns may be beneficial for a business like mine, but if yours has little to no social media presence, that may not make sense. And prioritizing will keep you focused on the few things that do matter, which makes everything else more attainable. Now I'm guessing most of us, including me, are procrastinators, which is why the last step is so important to create a time constraint or deadline. Because when there's a sense of urgency, things get done and time limits help us evaluate progress. For example, I'm halfway through the first month and only have about 50 out of 75 leads so far. This is an opportunity to reevaluate my strategy and see where to make changes and still hit my goal. The snag here is that I underestimated how long it would take to create engaging content. It's a common mistake we all make, which leads to missed deadlines. I thought that adding one more post a month would take less time than it actually does, but as I work through these questions, I can see the sources of distraction and roadblocks getting in my way. Now that I'm allocating more time for testing content strategies and engaging with customers, I have just the buffer I need for when life gets in the way. And just two months into implementing the SMART Framework, my business has already seen an uptick in Instagram engagement, lead generation and sales. Nice. You must be an ambitious, creative type who tends to dream big if you're watching this video and smart goals are a powerful tool to guide your focus, align your efforts with objectives, and drive your actions towards tangible, meaningful results. Now that you know the framework, let's put that insight into action. Download HubSpot's free template so you can start with your own marketing objective. Then just reverse engineer it into a concrete smart goal. And don't forget to like, comment and subscribe so you never miss out on the latest marketing tips and tricks. I can't find this client info. Have you heard of HubSpot? HubSpot is a CRM platform so it shares its data across every application. Every team can stay aligned. No out of sync spreadsheets or dueling databases. HubSpot grow better.
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