39:35

Jen Rubio, co-founder of Away, talks building a luggage brand into a lifestyle company. She spent months perfecting the Carry-On's polycarbonate shell and zipper feel, borrowed the direct-to-consumer playbook from Warby Parker, and expanded into travel media and a pop-up hotel in Paris to deepen emotional connection with customers.

Questions this video answers

Founded in New York City in 2016.

Selected as Forbes 30 Under 30 for 2015.

All Away bags are under $300; similar retail bags cited as $600–$900.

The pop-up hotel is called Chez Oa; the run ends October 3 (runs through Paris Fashion Week).

Stores in New York and Los Angeles; a San Francisco store was opening "next week" (at the time of the interview).

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