Patrick BiddiscombeNew Breed · Founder & CEO of New Breed | HubSpot-Led Growth | Advisor to HubSpot & FinQore

Streamline Customer Support #shorts #customerservice #customerexperience #helpdesk #hubspot

Name: Streamline Customer Support #shorts #customerservice #customerexperience #helpdesk #hubspot
Uploaded: 2024-05-26T22:00:36+00:00
Duration: 30 s
Channel: Patrick Biddiscombe
Description: Patrick Biddiscombe shows how to connect email, live chat, and forms to HubSpot so every customer inquiry automatically becomes a ticket in one place…

26 May 2024 · 1 min

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0:30

Patrick Biddiscombe shows how to connect email, live chat, and forms to HubSpot so every customer inquiry automatically becomes a ticket in one place. Route all your support channels through the help desk instead of letting messages scatter across platforms.

Chapters

Now you might be asking yourself, how do these tickets even come in here? And you can connect live chat channels, email forms, or even calling. And whenever a customer emails that certain email address or fills out that certain form, that is going to turn into a ticket that's going to live in your help desk. So really think about how your customers are reaching out to you. Once you have that idea, make sure you connect that channel to HubSpot so that all of those customer inquiries can live in the help desk.