AI agents differ from chatbots like ChatGPT because they can reason and act autonomously toward a goal, not just respond to prompts. A chatbot predicts text. An agent pursues tasks on its own.
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What is an agent, what is not an agent? Like, now you have operator, you can chat with all these things, like how you draw the line. So the way that we think about it is everyone knows about LLM, so ChatGPT and Tropic and everything. So they're very good at kind of like predicting content, right? So if you really say, like, hey, write me an email, it will do it for you. And if you say, well, make it funnier, it will do that for you. Now, the interesting thing is it almost has some sort of cognition, right? If you give them two options of emails, it's gonna choose between the two and give you a reason for that. So the beauty of agents is you can exploit that feature to how these LLMs kind of navigate a problem on their own. So it's not a chat anymore. You give it a task and you can leave the room. And then this agent's gonna try to autonomously, kind of like through this idea of reasoning, figure out how to get there. So I would say that the definition of an agent is it gotta have agency.